KeyCobra™ USB & PS/2 Keylogger Support
Here your will find answers to your questions about KeyCobra™.
KeyCobra™ Frequently Asked Questions
User Guides
KeyCobra Flash USB - User Guide (pdf)
KeyCobra Flash PS2 - User Guide (pdf)
FAQ
1. Do you ship to...?
We ship to anywhere in the world!
Shipping options are Priority (with tracking, usually 2 - 4 Days) and Standard (no tracking, usually 4 - 7 days). Delivery to countries outside North America may take longer. We are not responsible for border/custom delays. There is no guarantee on shipping.
2. What are your payment options?
You can purchase via credit card, wire transfer, money order, phone & fax All online purchases are guaranteed 100% secure. Your order will be processed by Plimus.com, a reputed ecommerce merchant for software products. The Plimus web site is certified by McAfee Secure and Verisign. Plimus.com is a member of the Better Business Bureau (BBB) online.
3. What does the package look like?
Our shipments are very discreet. The product name "KeyCobra" does not appear
anywhere in your packaging. The package contents is simply listed as "USB Storage
Device".
4. Is the KeyCobra compatible with a Mac?
Yes, the KeyCobra is compatible with all Macs execpt the iMac model 7.1.
5. Will the PS2 keyloggers work on USB keyboards with special adapters?
Generally not. In most cases you need a USB keylogger for USB keyboards.
6. Can I retrieve logged data on a different computer than it was recorded?
Of course! This is the whole sense of it.
7. Do you provide personal data of previous customers?
No. This data is confidential and used only for warranty purposes.
8. Can you connect and disconnect the keylogger when power is up?
For PS2 keyloggers theoretically not (however we haven't heard about any damage so far). For the USB keylogger it's OK to hot-plug the keyboard and logger.
9. Can I create my own national keyboard layout file?
Yes. This is quite easy. Use any layout template from our webpage and modify the columns. Columns in layout file are: 1 - key scancode (leave unchanged), 2 - key name (change only if layout differs from standard), 3 - ASCII character printed, when key pressed, 4 - ASCII character printed, when key pressed with SHIFT, 5 - ASCII character printed, when key pressed with ALT GR, 6 - ASCII character printed, when key pressed with SHIFT & ALT GR, 7 - special scancode (leave unchanged).
National keyboard layout files
The most recent national keyboard layout set. Download the file corresponding to your keyboard layout and device model.
| Keyboard Layout | Copy this file to the flash disk root folder in Flash Drive mode | |
| USB | PS/2 | |
| Arabic | Get File | Get File |
| Belarusian | Get File | Get File |
| Bosnian | Get File | Get File |
| Bulgarian | Get File | Get File |
| Canadian (French) | Get File | Get File |
| Canadian (Multilingual) | Get File | Get File |
| Croatian | Get File | Get File |
| Czech (QWERTY) | Get File | Get File |
| Czech (QWERTZ) | Get File | Get File |
| Danish | Get File | Get File |
| Dutch (Belgian) | Get File | Get File |
| Dutch (Netherlands) | Get File | Get File |
| English (UK) | Get File | Get File |
| English (US Dvorak) | Get File | Get File |
| English (US Standard) | Get File | Get File |
| Estonian | Get File | Get File |
| Faroese | Get File | Get File |
| Finnish | Get File | Get File |
| French | Get File | Get File |
| French (Belgian) | Get File | Get File |
| German | Get File | Get File |
| Greek | Get File | Get File |
| Hebrew | Get File | Get File |
| Hungarian | Get File | Get File |
| Irish | Get File | Get File |
| Italian | Get File | Get File |
| Latvian | Get File | Get File |
| Lithuanian | Get File | Get File |
| Norwegian | Get File | Get File |
| Polish (Programmers) | Get File | Get File |
| Polish (QWERTZ) | Get File | Get File |
| Portuguese (Brazil) | Get File | Get File |
| Portuguese (Portugal) | Get File | Get File |
| Romanian | Get File | Get File |
| Russian | Get File | Get File |
| Serbian | Get File | Get File |
| Slovak (QWERTY) | Get File | Get File |
| Slovak (QWERTZ) | Get File | Get File |
| Slovene | Get File | Get File |
| Spanish (Latin America) | Get File | Get File |
| Spanish (Spain) | Get File | Get File |
| Swedish | Get File | Get File |
| Swiss (French) | Get File | Get File |
| Swiss (German) | Get File | Get File |
| Swiss (Italian) | Get File | Get File |
| Turkish | Get File | Get File |
| Ukrainian | Get File | Get File |
| Macintosh (US Standard) | Get File | - |


